These Website Terms of Use (“Terms”) govern your use of the website operated by Fresher Start Ltd (“we”, “us”, “our”).
By accessing or using our website, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please do not use our website.
1. About Us
This website is operated by Fresher Start Ltd.
For enquiries, contact: [email protected]
2. Use of Our Website
2.1 Our website is provided to allow visitors to learn about our services, request quotations, and make bookings.
2.2 We may update, amend, suspend, or withdraw any part of our website at any time without notice.
2.3 We do not guarantee that our website will always be available, uninterrupted, or error-free.
3. Services Covered
3.1 We provide professional cleaning services which may include (but are not limited to):
End of tenancy / move out cleaning
Move in cleaning
Deep cleaning (including occupied properties)
After builders cleaning
Additional cleaning services shown on our website from time to time
3.2 Service availability may vary by location, property type, access, and capacity.
4. Bookings and Service Terms
4.1 Any booking made through our website is subject to our Service Terms & Conditions (separate from these Website Terms).
4.2 A request or booking submission does not guarantee availability until we confirm it.
4.3 Customers must provide accurate information when requesting a quote or making a booking, including property size, rooms, bathrooms, appliances, and the condition/level of soiling.
4.4 If property details are inaccurate or incomplete, we may amend the price, adjust the scope, or refuse service.
5. Website Content and Reliance
5.1 Information on our website is for general information only and does not constitute professional advice.
5.2 While we aim to keep content accurate and current, we do not guarantee that all information is complete or up to date at all times.
6. Intellectual Property
6.1 All content on this website (including text, logos, images, design, layout, and graphics) is owned by or licensed to Fresher Start Ltd and is protected by intellectual property laws.
6.2 You may print or download extracts for personal, non-commercial use only.
6.3 You must not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.
7. Security, Viruses, and Misuse
7.1 We do not guarantee that our website will be secure or free from bugs or viruses.
7.2 You are responsible for protecting your device and using appropriate security software.
7.3 You must not misuse our website by knowingly introducing viruses or attempting unauthorised access.
8. Links to Third-Party Websites
8.1 Our website may contain links to external websites for convenience.
8.2 We do not control those websites and are not responsible for their content or any loss arising from their use.
9. Privacy
9.1 Any personal data submitted through our website will be handled in accordance with our Privacy Policy.
9.2 By using our website, you consent to such processing and confirm that the information you provide is accurate.
10. Limitation of Liability
10.1 To the fullest extent permitted by law, we are not liable for loss or damage arising from:
Use of, or inability to use, our website
Reliance on website content
Website downtime, errors, or interruptions
10.2 Nothing in these Terms limits liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law
11. Changes to These Terms
11.1 We may revise these Terms at any time by updating this page.
11.2 Continued use of the website means you accept the updated Terms.
12. Governing Law
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over disputes.
13. Contact
If you have questions about these Terms, email: [email protected]